Describe a commitment you realized you couldn't keep. What did you do once you knew?

Everyone misses commitments; the differentiator is latency and honesty once they know. This question measures whether the candidate protects trust ahead of appearances.

• When did you know, and when did the other party find out?
• What options did you bring alongside the bad news?
• What did you change so the next commitment was safer?

Short gap between knowing and telling, bad news delivered with options rather than excuses, and a changed estimating or committing habit afterward.

The other party found out at the deadline, blame placed on whoever set the expectation, or no example — "I always deliver".